Head of Product Design

Ookla^® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest^®, Downdetector^®, RootMetrics^®, and Ekahau^®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.

Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.

As the Head of Product Design, your main responsibility will be to create a consistent design strategy for our products. You will lead the UX Team that has a passion for design and partner cross-functionally with the engineering, product, and marketing teams while collaborating with senior leadership during the product development lifecycle. You will provide guidance to the UX Team in developing concepts that deliver intuitive and high-quality experience for the end user while encouraging creativity, quick prototyping, and feedback. Your leadership will influence the user’s experience.  

We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk!

Expectations for Success

• Foster a collaborative environment internally and externally 
• Develop and mentor designers to implement a holistic UX strategy aligned with business goals, customer needs, and industry best practices
• Accountable for overseeing the end-to-end design process, from concept to launch, and ensuring that all designs are delivered on time and meet quality standards
• Lead a team through the development and design of useful, usable and desirable products in a team environment
• Foster an environment where ideas flourish and innovative solutions are born
• Apply use-cases and high-level requirements to create user-centered designs
• Champion a user-centered design culture 
• This role does require about 10-20% travel
• Stay updated on design methodologies, trends and techniques 

Requirements

We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you.

• 7+ year’s experience leading UI/UX design teams
• Experience working on large scale B2B solutions
• Demonstrated ability to influence and lead large, complex projects from concept to delivery and continuous improvement
• Proficiency with design and prototyping tools such as Figma, Supernova and Miro
• Familiarity with JIRA, and agile UX
• Familiarity with ML, AI, mobile and conversational UI
• Demonstrated accountability, organizational skills, and analytical skills
• Bachelor of Arts Degree in Environmental Design, Art, Interactive Design, Retail Merchandising, or a related digital media discipline, or the equivalent combination of education and technical training. An advanced degree is preferred.
• Background check required

Benefits

We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):

• 401(k) matching 
• Unlimited PTO
• Employee Stock Purchase Plan options 
• Health/dental/vision insurance coverage 
• Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
• Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
• Maven Fertility options 
• Pregnancy support
• Pet insurance
• Enhanced parental leave
• Disability coverage

You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth we offer educational opportunities, and anti-racism and LGBTQIA+ resource libraries, team activities, and many more. 

If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here. Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.

We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact [email protected] and let us know how we can best accommodate you.

As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $150,000 /year up to $165,000 /year.